Cancellation of KB Kookmin Card (KB Pay, ARS)
As the benefit period of U-Mobile KB Kookmin Card, a thrifty mobile U-Mobile affiliate card, ended, I received Hana Card Simple Life as a new affiliate card and canceled the KB Kookmin Card.
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1 KB Kookmin Card cancellation in KB Pay app
2 Before canceling KB Kookmin Card, automatic payment must be turned off. 국민카드 해지
3 Cancellation of KB Kookmin Card
3.1 Canceling KB Kookmin Card with KB Pay App
3.2 Canceling KB Kookmin Card by calling the customer center 좋은뉴스
4 Closing
KB Kookmin Card cancellation in KB Pay app
KB Kookmin Card App was terminated and merged into KB Pay. Now, the KB Pay app is not only for simple payment, but also functions that the Kookmin Card app used to do, so you can cancel Kookmin Card with the KB Pay app.
You must disable automatic payment before canceling KB Kookmin Card.
I went through the process of canceling hard, but it came out that I had to cancel the automatic payment.
I thought I had changed the automatic payment to another card, but there was something left.
KB Kookmin Card cancellation
Canceling KB Kookmin Card with KB Pay app
When I tried to cancel the KB Kookmin Card, I searched and found the function to cancel the card in the KB Pay app. The method of canceling the KB Kookmin Card is as follows.
1. Open the KB Pay app. Install the app if you don’t have it.
Apple App Store
Google Play
kb pay
2. Click the three-line menu at the top right.
3. Press ‘Card’.
4. Scroll down and click ‘Manage Owned Cards’ under the Cards section.
Cancellation of KB Kookmin Card
5. Scroll down and click ‘Cancel Card’ in Card Management. There is no need to select a card to cancel by swiping left and right in card management. Even if I choose, I can’t choose.
Cancellation of KB Kookmin Card
6. Click the reason for cancellation and click the ‘Cancellation’ button.
7. Be careful here. Card cancellation Select the card to be canceled again in the card selection of identity authentication. The previously selected card is not selected. Wrong UI or program error. After capturing it, I canceled another card. ㅠㅠ
Cancellation of KB Kookmin Card
8. Enter the first two digits of the card password and click the Next button.
9. It says authentication is complete.
10. Termination.
Cancellation of KB Kookmin Card
Note number 7 here. I thought I had selected a card earlier and thought I was canceling it, but the card was not selected. Another card was issued and canceled. I knew it when I was paying at the supermarket and it said that the card was canceled. I called customer service and got it back.
Canceling KB Kookmin Card by calling the customer center
You can cancel your card by calling the Kookmin Card customer center.
Kookmin Card customer center phone number: 1588-1688
It’s easy to deal with people on the phone, but it’s so hard to talk on the phone.
concluding
You can receive a 22,000 won discount on communication costs every month with the 300,000 won of U-Mobile telecommunications affiliate card. Other than this card, Gaon Olim Card, Kookmin Card, and Payco Card, which accumulate 0.7~1.0% of points without loss, are used.
I think it’s better to cancel the card and get another card issued when you need it. It’s annoying.
However, issuing and canceling a card with an app is not easy for me, who only studies these things. It is reducing the manpower of customer center agents by changing customer center processing to simple chatbots or sham AI, and making apps difficult. Don’t be shy about AI, but please increase the number of human agents in the customer center.