Meritz fire actual insurance claim method, actual insurance claim documents, visit claim
This time, as I went to the hospital several times and received MRI examinations and manual treatments, I had to claim actual expenses. Amounts under 1 million won can be charged through the mobile app, but since I was over 1 million won, I planned to visit and claim in person.
Before visiting the center, you can check insurance claim documents through Meritz Fire Notification Talk on KakaoTalk and get the necessary documents from the hospital.
[Meritz fire insurance claim documents (in case of outpatient)] 메리츠화재 실비보험 청구서류
1. Documents including name of diagnosis and date of hospital visit (duration)
2. Receipts for treatment expenses by date (hospital + pharmacy + prescription by date)
3. Detailed statement of medical expenses (can be omitted if there is no non-covered medical expenses) 좋은뉴스
Depending on the hospital, the document number 1 does not have the diagnosis name written on it, so you must request and receive a document with the diagnosis name written on it.
[Call for visiting the center]
If you have received the necessary documents from the hospital, you can bring them with you to the center. I had several claims, but it can save time if you sort the claims before you visit and take them.
If you visit the center and say that you have come for a claim, you will be asked to fill out the documents in the marked area as shown in the picture below. If you fill out the marked area and submit it along with the documents you received from the hospital, the staff will contact you at the phone number you wrote down.
After submitting these documents, the work at the center is over.
[Process from submission of documents to payment of insurance]
Shortly after submitting the documents, I received a message on my cell phone about receiving insurance money. And about 4 hours later, a talk about the assignment of the person in charge arrived.
After that, a talk about the expected payment of the insurance money came right away, and the expected payment date and amount were listed. Among the requested documents, simple documents were deposited on the same day.
However, in the middle of several calls, a message called supplementary request for required documents came. I submitted it without any missing documents, but after receiving the text message, it was strange. If, like me, you submitted without missing documents, but you receive a call to supplement, you can call the customer center.
After hanging up the phone, a call to the person in charge and details of insurance payment schedule arrived again, and the insurance money was deposited the next day.
This was a review of the process of receiving insurance money by directly visiting Meritz Fire and claiming it. It is not difficult to claim, so please prepare well before claiming.